A copy of your answers will be emailed to you when you submit the form.Person Centered Care: How to Connect and CommunicateFinding something in common or “common ground” with your client or patient can help them feel more at ease.* True FalseSharing a success story with your client or patient has potential to achieve buy in to the plan of care.* True FalseWhen patients received good care from their nurse the were more likely to say they received good care.* True FalseWhat is the best way to find out why someone is being resistant to discharge or plan of care?* Guess Read patient care notes Call the doctor Ask the patient or their advocateWhich of the following are techniques to increase your acceptance with the client or patient?* Be an active listener Ask questions that help you find common ground or get to know them Say or do something that shows you care about them as a person Stick to the time line you agreed upon to meet and answer questions All of the aboveMirroring uses body language as a technique to help you connect with your client or patient.* True FalseYour InformationName* First Last Email address* Phone*Company Name*Deliver Certificate to Address:* Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Your certificate will be delivered to you by hand. Is the address above the best place to reach you? If not, please provide an alternate.Select credit type*Social WorkPhysical TherapistBothLicense #*